Returns & Exchanges

Thank you for choosing MILESTONES™. We gladly accept returns for both refunds and exchanges. Please review the following information for a smooth return process.

Return Period:

You have 30 days from the date of purchase to return an item.

Return Eligibility:

  • To be eligible for a return, the item must be:
    • Unused and in the same condition that you received it, including the original packaging.
    • Items must be unwashed and not put through a dryer.
    • Items covered in animal/human hair, glitter, powder, skin cells, or other matter are subject to denial.
    • Items with piling or strong odors (smoke, cologne, detergent, scented sprays, body odor, etc.) will not be accepted.
    • Items with markings or other stains (such as deodorant) will not be accepted.

Return Process:

  1. Contact our customer service team at [customer service email/phone number] to initiate the return process.
  2. Provide your order number, the reason for the return, and any relevant details.
  3. Our customer service team will guide you through the return process and provide you with a return authorization if applicable.

Refund/Exchange:

  • We gladly accept returns for both refunds and exchanges.
  • Exchanges can only be requested for the same item in alternate sizes. If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service for returns.

Refund Processing Time:

Refunds may take 5-7 business days to process, depending on your payment method and financial institution.

Contact Information:

For any questions or concerns regarding returns, please contact our customer service at returns@milestonesathletics.com.

Note:

MILESTONES™ reserves the right to reject returns that do not meet the eligibility criteria or those received beyond the specified return period.

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