Thank you for choosing to shop with MILESTONES™ (“us,” “we,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our store.

By accessing or making a purchase through our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information to enhance your shopping experience and provide efficient services. This includes:

• Contact Information: Your name, email address, phone number, and shipping address.
• Payment Details: Necessary payment information, such as credit card details or other payment methods.

1.2 Order Information

To fulfill your orders accurately and efficiently, we collect information related to your purchases, including:

• Product Details: Information about the products you purchase, including quantity and price.
• Shipping Information: Details required for order fulfillment, such as shipping addresses.

2. How We Use Your Information

We use the collected information for various purposes to improve our services and ensure a seamless shopping experience:

• Order Fulfillment: Processing and fulfilling your orders, communicating order status, and handling returns or exchanges.
• Customer Support: Responding to your inquiries, providing assistance, and addressing customer service issues.
• Marketing: With your consent, sending promotional emails, newsletters, or marketing communications about our products and services.

3. Third-Party Services

We may engage reputable third-party services to facilitate our operations, including:

• Payment Processors: For secure payment transactions.
• Shipping Carriers: For efficient order delivery.

These third parties have their own privacy policies, and we encourage you to review them for a comprehensive understanding.

4. WooCommerce and WordPress

Our store is hosted on WooCommerce, a platform built on WordPress. For additional information, please review the WooCommerce Privacy Policy and WordPress Privacy Policy.

5. Cookies, Analytics, and Marketing

To enhance your shopping experience, we utilize cookies and analytics tools. Cookies help us personalize content and analyze website traffic. You can manage your cookie preferences through your browser settings.

We may also use remarketing services to advertise our products after you’ve visited our website.

6. Security

While we implement robust security measures to protect your information during the purchase process, it’s important to note that no method of transmission over the internet or electronic storage is completely secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. If you are a parent or guardian and believe that we may have collected information from a child, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and to comply with applicable laws. We will notify you of any material changes by posting the updated policy on our website.

9. Your Choices

You have the right to:

• Access and Update: Review and update your personal information by accessing your account.
• Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe instructions provided in the communication.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@milestonesathletics.com.